The Office of the Consumer Protection Board (OCPB) has declared car and motorcycle rental services as “Controlled Contract Businesses,” effective December 30, 2025
Our terms page includes a prominent compliance notice and that all financial obligations are clearly displayed before booking confirmation.
Minimum age: 20 years depending on motorcycle type and company policy
Renters under 20 may be subject to additional restrictions or deposit requirements
The following original documents are required at pickup:
Valid passport (copies will be made; originals returned)
Valid driver’s license from your home country with motorcycle endorsement
International Driving Permit (IDP) with motorcycle certification (required by Thai law for legal operation)
Warning: Insurance coverage is only valid with a proper International Driving Permit that includes motorcycle certification. Without an IDP, renters assume full liability for all damages, injuries, and fines .
Rental companies reserve the right to decline or cancel a rental if, in the reasonable judgment of staff, a rider is not competent to safely operate a motorcycle .
Full payment of rental fees is required at the start of the rental period
Accepted payment methods: credit/debit card, cash in Thai Baht, or bank transfer
Rental rates are calculated on a 24-hour basis
| Engine Capacity | Deposit Amount |
|---|---|
| Up to 160cc | ฿1,000 – ฿5,000 |
| Above 160cc | ฿5,000 – ฿20,000 (or passport as deposit) |
Deposit amounts vary by motorcycle model and company policy
Deposits are held for the duration of the rental period
Refunded upon return of motorcycle in same condition as at pickup
Deductions may be applied for damages, late return, or unpaid fines
Passport deposits: original passport may be required for larger displacement motorcycles
2 helmets included with each rental
Optional: new helmets available for purchase
Additional gear (jackets, gloves, phone holders) may be available for rent or included depending on company
Prices displayed are per motorcycle for the rental period
Daily rental rates based on 24-hour calculation
Weekly and monthly rates available with degressive pricing
Fuel not included unless otherwise specified
The rented motorcycle shall NOT be used for:
Operation by anyone other than the registered customer
Carrying passengers or property for hire or reward
Towing or pushing anything
Racing, speed testing, or off-road use
Illegal purposes or under influence of alcohol/drugs
Riding permitted on good surface roads only
Cross-province or cross-country travel requires prior written consent from rental company
Off-road, beach, and racetrack use strictly prohibited
Do not exceed manufacturer’s recommended load capacity
Only carry number of passengers legally allowed and specified in rental agreement
All rentals include basic government insurance with the following limits :
| Coverage Type | Limit |
|---|---|
| Bodily injury or death (per person) | ฿500,000 |
| Bodily injury or death (per accident) | ฿10,000,000 |
| Public liability for property damage | ฿200,000 |
| Bail bond coverage | ฿200,000 |
| Healthcare for accident-related injuries | ฿30,000 |
⚠️ Important Exclusions:
Insurance does NOT cover damage to the rented motorcycle
Insurance excludes property damage to third-party property beyond coverage limits
Insurance is void without valid driver’s license and IDP recognized by Thai authorities
Property Protection (damage coverage for rental bike): ฿300/day with deductible of ฿15,000 per claim
First Class Insurance (comprehensive): available as optional upgrade
Renting and riding a motorcycle is inherently risky. The renter assumes full responsibility for personal injury, loss, or damage. The rental company is not liable for any injuries, damages, or losses resulting from use of the motorcycle
Renters are financially responsible for any damage to the motorcycle beyond normal wear and tear .
Damage assessment process:
All existing damages are marked in contract before signing
New damages assessed using manufacturer parts prices
Renter pays cost of replacement parts at lessor’s established prices
Renters assume full liability for theft or loss of the motorcycle during the rental period .
Theft prevention requirements:
Park only in secured parking areas with security systems
Use all security devices fitted to the motorcycle
Always lock the motorcycle when unattended
Renters are responsible for:
Any damage caused to third-party property while operating the motorcycle
Excess damage amounts beyond insurance coverage limits
Any legal penalties, fines, or fees incurred while riding the motorcycle are the renter’s sole responsibility . This includes:
Traffic violations and speeding tickets
Parking fines
Driving without proper license/IDP
Late returns subject to additional charges
Full daily rate applies for each additional day or partial day
Early return does not qualify for refund of unused rental period
The rental company is responsible for:
Engine breakdown not caused by renter (replacement bike provided)
Mechanical failures (company pays for repairs)
Ensuring motorcycle is in satisfactory condition at start of rental
The renter is responsible for:
Flat tires (renter pays for repair/replacement)
All other damages except engine breakdown
Basic checks every 500 km (oil, coolant, tire pressure, chain tension) for rentals over one week
Using correct fuel and engine oil
In case of accident, breakdown, or damage:
Notify rental company immediately
Do not authorize repairs without company permission
For breakdowns: replacement bike will be arranged if needed
For accidents: follow local procedures and obtain police report
| Notice Period | Refund/Treatment |
|---|---|
| More than 7 days before rental | Full refund |
| 7 days to 48 hours before rental | Deposit non-refundable but transferable to future rental (30 days) |
| Less than 48 hours before rental | Deposit forfeited |
| Less than 72 hours before rental (advance payment) | Online funds not refunded |
| After rental commences | No refund |
Rental period extensions must be requested prior to expiry of current rental period
Failure to notify extension constitutes infringement
Any booking modifications agreed upon are binding; additional fees may apply
If the rental company cancels a confirmed booking, renters receive:
Full refund of any amounts paid online
The rental company is not liable for additional travel costs or compensation
Returning the motorcycle earlier than the booked end date does NOT qualify for refund
Renter is charged the full rental price as originally booked
These terms and the rental agreement are governed by and construed in accordance with the laws of Thailand .
Any disputes arising from the rental agreement shall be subject to the exclusive jurisdiction of Thai courts .
The renter agrees to indemnify and hold harmless the rental company, its owners, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising from the renter’s use of the motorcycle
Customer personal information is collected for rental booking and identity verification purposes
Information is not shared with third parties except as required for legal compliance or insurance processing
By renting, customers consent to the collection and processing of their personal data as described
The SCOOTER EXPRESS reserves the right to update or modify these Terms and Conditions at any time. The latest version will be posted on the website. Continued use of services after changes constitutes acceptance of modified terms
Take photos/videos of the bike before riding for damage documentation
Verify IDP requirement with your home country's licensing authority before travel
Purchase separate travel insurance as rental insurance coverage is minimal
Read the contract thoroughly - don't skip the fine print
Check fuel policy - most require returning with full tank (Gasohol 95)
Request written permission for any cross-border travel
License/IDP Requirement – Insurance void without proper documentation
Damage Liability – Renter pays for all damage to rental bike
Theft Liability – Renter assumes full value of motorcycle if stolen
Insurance Limitations – Standard policy does NOT cover bike damage
No Refund for Early Return – Full rental price charged regardless
Cross-Border Restrictions – Written consent required for travel outside area
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